Last updated: 19 September 2026
These Terms of Use explain the rules for using SafewayPets.uk. By accessing or using SafewayPets, you agree to use the website responsibly and in accordance with these terms, our Listing Conditions and our Privacy Policy.
1. About SafewayPets
SafewayPets provides an online platform where people can browse pet listings, communicate with other users and, where available, place listings. SafewayPets provides the platform but is not the owner, breeder, seller, purchaser or keeper of pets listed by independent users.
2. Using the Website
You must use SafewayPets lawfully, honestly and in a way that does not harm the website, its users or animal welfare. You must not attempt to interfere with the website, gain unauthorised access to accounts or systems, introduce malicious software, misuse another person’s information, or use the service for fraudulent or misleading activity.
3. Accounts
You are responsible for providing accurate account information, keeping your login details secure and for activity carried out through your account. Please contact us promptly if you believe your account has been accessed without permission.
4. Listings and User Content
Anyone placing a listing is responsible for the accuracy and legality of the information, photographs and other material they provide. Listings must comply with our Listing Conditions and applicable animal welfare and other laws. We may review, refuse, suspend or remove content that breaches our rules or where action is reasonably necessary to protect users, pets or the website.
5. Communication and Conduct
Users should communicate respectfully and should take reasonable steps to satisfy themselves about a pet, another user and any proposed arrangement before proceeding. Do not send abusive, threatening, discriminatory, deceptive, unlawful or unsolicited commercial messages through SafewayPets.
6. Payments and Transactions
Where SafewayPets charges for a service, the price and applicable payment information will be shown before payment. Any arrangement concerning the transfer, purchase, adoption or rehoming of a pet is between the relevant users unless SafewayPets expressly states otherwise.
7. Intellectual Property
The SafewayPets name, branding, website design and original website content are protected by applicable intellectual property laws. You may use the website for its intended personal or business purpose, but you must not copy, republish or commercially exploit our original content without permission. Users retain responsibility for content they submit and confirm that they have the right to provide it.
8. Third-Party Services and Links
SafewayPets may contain links to or use services provided by third parties. We are not responsible for third-party websites, services or their terms and privacy practices. Please review those services before using them.
9. Availability and Changes
We aim to keep SafewayPets available and accurate, but we cannot promise uninterrupted or error-free access. We may maintain, improve, change or withdraw website features where reasonably necessary.
10. Responsibility and Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer law. To the extent permitted by law, SafewayPets is not responsible for losses caused by information or conduct supplied by independent users, or for private arrangements made between users. Users remain responsible for carrying out appropriate checks before proceeding with a pet-related arrangement.
11. Suspension or Termination
We may restrict, suspend or close an account, remove content or limit access where we reasonably believe these Terms, our Listing Conditions, applicable law or animal welfare requirements have been breached, or where action is needed to protect the website, pets or other users.
12. Privacy
Our handling of personal information is explained in our Privacy Policy. Please read it alongside these Terms.
13. Changes to These Terms
We may update these Terms when SafewayPets, our services or legal requirements change. The current version will be published on this page with an updated date. Continued use of the website after an update means the revised Terms will apply from their stated effective date, subject to applicable law.
14. Governing Law
These Terms are governed by the laws of England and Wales. Nothing in these Terms removes any mandatory rights or protections you may have under applicable law, including rights concerning where a consumer may bring proceedings.
15. Contact Us
If you have a question about these Terms or about using SafewayPets, please use our Contact Us page.
Our aim is simple: to provide a safer, clearer and more responsible environment for people and pets.